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Improvements in Patient Safety, but Concerns Identified With Staffing Shortages Affecting Quality of Care at the VA Community Living Center in Miles City, Montana

Excerpt:  “The VA Office of Inspector General (OIG) conducted a follow-up healthcare inspection in response to a 2023 OIG report regarding mistreatment of a resident at the Miles City VA Community Living Center (CLC) and the Fort Harrison VA Medical Center (facility), part of the Montana VA Healthcare System (system). The OIG did not receive new allegations but initiated the inspection to review the current state of the CLC, including corrective actions and sustainability of changes implemented by system leaders. During the inspection, the OIG found staffing shortages affecting the quality of care for CLC residents.” (footnote omitted)